See what Talion has to say about this topic.

Posted by Celeriac 2 months ago

No really, convinced me!

Your server is located in a country that is supposed to be better than any other SEA countries, so what's the issue here?

Going cheap on everything else including paying for a guy to monitor your server traffic? Did you forget to install a fail-over server?

It's not like you had to draw the cartoon and re-code the game from the ground up again. What am I paying the premium for?

At least the Chinese developers will pay compensation for any unplanned downtime. You need to do the same.

Posted by Talion 2 months ago (Source)

Hello,

Your unhappiness with the server stability is totally understandable and warranted. We're in the same boat as you.
Compensation will happen beginning next week, see this thread: [26 March] [Resolved] Issue with Albion East [Update 12:44 UTC]

Best,
Talion

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