See what Korn has to say about this topic.

Posted by Trumen 1 year ago

Hey there. I'm not sure is it right thread to post this... But i have no choice.
I'm new here. Today i declided to buy premium subscription. So i chose card option, enter all needed information and make a payment. It was succesful. But... since 20-30 sec all money was returned. I did it 3 times. And all payments was returned again and again.
So i wrote to support. They suggest me to try a different payment method or contact to my bank. And i did it. My bank told me that all transaction was succesfull! All payment was declined with your bank or payment provider.
I am from Ukraine. And i don;t use any paypal or qiwi... I just want to use my credit card. I am the owner and i use it succesfully to buy any stuff on any internet shop like ebay or amazon. Can you help me to solve this problem?

I know my english sucks... :)

Posted by Korn 1 year ago (Source)

Hey there,

that is due to the banks involved with the credit card transaction declining the payment.

Unfortunately, the best solution in these cases usually is PayPal, You can create a PayPal account, enter your credit card there and then pay via your credit card, but via PayPal. Comes down to the same thing, but PayPal is much better at getting payments through. (as are ebay and Amazon, of course)

Another option is to download the game via Steam, log-in with your normal Albion Online account (it works, you can log-in with your normal Account via the Steam client) and then make your purchase via Steam.

You must be logged in to an activated account to comment on dev posts.